Aquatics Head Lifeguard / Lesson Lead

Job summary

Lead daily aquatics operations on assigned shifts, supporting lifeguards and instructors with coverage, coaching, safety, and emergency response. Help ensure lessons run smoothly, provide a welcoming guest experience, and complete assigned administrative and tracking tasks.

Job details

Organization Overview Vivo for Healthier Generations is a charity with a profound purpose to ignite a mindset to LIVE for healthier generations. Our Collaboratory applies practices in social innovation to co-create and measure new kinds of healthy living solutions and our Centre is an inclusive environment for healthy lifestyles. Together, we create meaningful impact and change with individuals, our community and for the planet. Core Accountability Support the safe, smooth, and consistent execution of daily aquatics operations and lessons on deck. Act as the first point of support for frontline staff during shifts. Primary Responsibilities On-Deck Leadership Lead and support daily operations during assigned shifts. Act as the lead on deck during shifts Support lifeguards and instructors with rotations, break coverage, and transitions Support real-time coverage efforts for staffing gaps and communicate promptly with the Coordinator when additional support is required Maintain flow and organization of the deck Monitor performance and provide real-time coaching Escalate concerns or issues to the Coordinator as needed Hours of Work Wednesday - Saturday, 5:00am-3:00pm Safety & Emergency Support Maintain a safe environment and support emergency response. Reinforce lifeguarding standards (scanning, positioning, vigilance) Act as a key responder during incidents and emergencies Ensure safety protocols and policies are followed Identify and communicate risks immediately Lesson & Instructor Support Support high-quality, consistent lesson delivery. Provide on-deck coaching to instructors (teaching, engagement, class flow) Support lesson execution (equipment, transitions, participant flow) Assist with onboarding new instructors (e.g., shadow shifts) Ensure lessons are organized, prepared, and running effectively Customer Experience Create a positive and welcoming environment for guests. Act as a first point of contact for guests on deck Respond to questions, concerns, and day-to-day issues Support a safe, organized, and engaging environment for participants and families Administrative Support Complete assigned tasks to support operations and programs. Complete basic administrative duties (e.g., attendance checks, reporting) Support documentation requirements and lesson tracking Assist with evaluations, but do not own them What Success Looks Like Deck runs smoothly, safely, and on schedule Staff feel supported, confident, and clear on expectations Lessons are organized, engaging, and consistent Issues are addressed quickly and escalated appropriately Guests feel welcomed, safe, and supported Key Mindset Support first – enable others to succeed on deck Be present – visible, engaged, and proactive Safety is non-negotiable Lead in the moment – coach, guide, and step in when needed Qualifications Current Intermediate (Standard) First Aid and CPR-C/AED certifications Current Swim and Lifesaving Instructor/Examiner Certification Current National Lifeguard certification Minimum 18 years of age or older 2+ years of aquatics experience, First Aid Instructor, National Lifeguard Instructor, Swim Abilities Instructor are considered assets A clear Police Information Check with Vulnerable Sector Search completed within past 2 months upon hire

What you’ll do

Lead daily aquatics operations on assigned shifts, supporting lifeguards and instructors with coverage, coaching, safety, and emergency response. Help ensure lessons run smoothly, provide a welcoming guest experience, and complete assigned administrative and tracking tasks.

Requirements

Applicants must be at least 18 years old, have at least two years of aquatics experience, and hold current Intermediate (Standard) First Aid and CPR-C/AED, Swim and Lifesaving Instructor/Examiner, and National Lifeguard certifications. A clear Police Information Check with Vulnerable Sector Search completed within two months of hire is required; First Aid Instructor, National Lifeguard Instructor, and Swim Abilities Instructor certifications are assets.

Listed skills

• Customer service · Preferred
• Documentation · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Aquatics Operations
• On-Deck Leadership
• Lifeguarding
• Emergency Response
• Safety Protocols
• Staff Coaching
• Instructor Support
• Lesson Delivery
• Staff Scheduling and Coverage
• Customer Service
• Risk Identification
• Attendance Tracking
• Documentation
• Swim Instruction

Job areas

• Sports & Recreation
• Security & Safety
• Education
• Customer Service & Support
• Management & Leadership