Revelstoke Mountain Resort (RMR) is a division of Canada’s largest privately held hospitality company, Northland Properties Corporation (NPC), and since its inception in 2007, we have gained a reputation for big mountain riding, legendary powder and an authentic Canadian resort town.
The assistant manager manages the day-to-day operations of the snow school and assists the manager, developing experience in all administrative and leadership aspects of the department.
Essential Job Functions
Responsibilities: • Manage day to day snow school operations (split with supervisor) • Manage staff availability, assignment, weekly master schedules • Manage bookings and assignments • Coordinate integration with sales, wholesale, and online bookings • Supervise and train scheduling desk staff • Organize daily instructor assignments and meetings • Organize department HR, including payroll, staff concerns, etc. • Communicate with guests and support staff with GS issues • Coordinate AST course and instructor assignments • Assist manager, other departments, and direct reports as necessary
Required Qualifications and Abilities
Required Qualifications and Abilities: • 2 years’ Guest service supervisory experience in tourism • 5 years’ experience with Microsoft Office, POS, CRM, and database systems • Office administrative experience • Ski industry and particularly instructing or coaching experience is a major plus • Work eligibility in Canada • Ability to work outside in all weather conditions • Passion for the mountains, guest service and the sport • Can produce physical SIN card or valid revenue Canada doc including full SIN number • Bondable, with a criminal record check less than 3 months old for new staff
Required Availability: • Full time, available 5-6 days/week including weekends
Compensation and Benefits
• Free staff season pass • Staff Discounts available. • Reciprocal deals on lift tickets at other mountains.
The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
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