Summer Intern 2027 - Transformation Delivery

Job summary

The intern will support the Transformation Delivery Team by analyzing transformation initiatives, generating business insights, and contributing to data-driven reporting. They will also assist in process improvement activities and the maintenance of governance documentation.

Job details

At Manulife John Hancock, we believe in investing in the future – starting with you. Our Transformation Delivery Summer Internship is your launchpad to success, offering the support, structure, and exciting opportunities you need to thrive and make your mark. Are you an enthusiastic undergraduate student looking to gain hands-on experience in enterprise transformation? In this role, you'll support the Transformation Delivery Team (TDT) by analyzing transformation initiatives across Manulife, generating meaningful business insights, and contributing to data-driven reporting, process improvement, and governance activities. You'll gain practical exposure to how large-scale transformation initiatives are planned, monitored, and governed while working in a collaborative, high-performing team environment. Position Responsibilities: Conduct analysis of transformation initiatives across Manulife, identifying key insights related to investments, initiative status, expected benefits, and key trends. Support data analysis, reporting, and insight generation to inform transformation planning and decision-making. Develop clear reports, dashboards, presentations, and data visualizations that translate complex information into meaningful business insights for stakeholders. Contribute to TDT process transformation and continuous improvement activities, identifying opportunities to simplify and improve processes and ways of working. Support policy and governance refresh activities, including analysis, documentation, and updates to processes and governance materials. Collaborate with team members and stakeholders across different functions and business areas to support broader enterprise transformation priorities. Required Qualifications: Currently pursuing an undergraduate degree in Business, Finance, Data Analytics, or a related field. Strong proficiency with Microsoft Office tools, particularly Excel and PowerPoint. Strong analytical, problem-solving, and critical-thinking skills, with the ability to identify trends, gaps, and meaningful insights from data. Strong written and verbal communication skills, with the ability to translate analysis into clear and concise messages for different stakeholders. Ability to thrive in a high-performing, lean team environment and adapt to changing priorities and business needs. Proactive and curious mindset, with a willingness to learn, take on new challenges, and act on feedback and coaching. Strong collaboration and organizational skills, with the flexibility to contribute across different areas based on team needs. When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. You’ll receive hands-on coaching and ongoing feedback while developing capabilities in data analysis, transformation initiatives, business and financial acumen, process improvement, governance, strategic thinking, reporting, and stakeholder communication. You’ll work alongside TDT team members and gain practical exposure to broader enterprise transformation activities, including how investments, benefits, initiative performance, and value delivery are monitored and governed. As part of our co-op program, you will gain early access to Manulife John Hancock’s premier early talent program, GRO, tailored to graduating students! This program is designed to launch your career with the support, structure, and opportunities you need to thrive. Application Instructions: Submit your resume, cover letter, academic transcript, and work term evaluation (if any) in one PDF file. Salary range is expected to be between: $46,800.00 CAD - $62,400.00 CAD The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. The annual salary will be pro-rated based on the length of the work-term. #LI-Hybrid The role being advertised is an existing vacancy. We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com. Working Arrangement Hybrid

What you’ll do

The intern will support the Transformation Delivery Team by analyzing transformation initiatives, generating business insights, and contributing to data-driven reporting. They will also assist in process improvement activities and the maintenance of governance documentation.

Requirements

Candidates must be currently pursuing an undergraduate degree in Business, Finance, Data Analytics, or a related field. Strong proficiency in Microsoft Office tools and excellent analytical and communication skills are required.

Benefits

• Coaching
• Feedback
• Professional development
• Inclusive work environment

Listed skills

• Data analysis · Preferred
• Reporting · Preferred
• Process Improvement · Preferred
• Microsoft Excel · Preferred
• Problem solving · Preferred
• Critical Thinking · Preferred
• Communication · Preferred
• Stakeholder Management · Preferred
• Data visualization · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Data analysis
• Reporting
• Business insights
• Process improvement
• Governance
• Microsoft Excel
• Microsoft PowerPoint
• Analytical skills
• Problem-solving
• Critical thinking
• Communication
• Strategic thinking
• Financial acumen
• Stakeholder management
• Data visualization
• Data Visualization
• Data Analysis
• Process Improvement
• Dashboard
• Presentations
• Problem Solving
• Lean Manufacturing
• Business Acumen
• Strategic Thinking
• Curiosity
• Decision Making
• Investments
• Stakeholder Communications
• Continuous Improvement Process
• Organizational Skills
• Microsoft Office
• Enthusiasm
• Coaching
• Collaboration
• Willingness To Learn
• International Finance
• Critical Thinking
• Verbal Communication Skills
• Information Gathering
• Financial Acumen
• Workplace Inclusivity
• Corporate Finance
• Transformation Planning
• Process Transformation

Job areas

• Data & Analytics
• Finance & Accounting
• Management & Leadership
• Consulting
• Technology
• Transformation Manager
• Chief Digital Transformation Officer
• Information and Communications Technology Service Managers
• Computer and Information Systems Managers

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