Head Instructor/Lifeguard-Fall - NC320

File Number: 3791 Employee Group: Casual Service Area: Neighbourhood and Community-Wide Services Division: Community Development and Grants ​Job Type: Casual # of Openings: 50 Summary: Aquatic Services provide London families and individuals of all ages with opportunities to participate in unstructured aquatic activities and structured educational programs to teach drowning prevention and water safety.Role: Reporting to the Supervisor, Aquatics, the Head Instructor/Lifeguard is responsible for opening and closing procedures at the pool, providing support to a variety of aquatic programs and ensuring a safe and enjoyable aquatic experience for Londoners. This casual position works as part of a team in a public facing fast paced aquatic environment providing high quality programs while providing excellent customer service.Job Responsibilities Responsible for the safety and supervision of the participants and staff to ensure that policies, rules and regulations are followed. Responsible for the safety, security and cleanliness of the facility Provide support and coordination to a variety of aquatic programs such as, drop-in programs, pool rentals, registered programs and special events. Act as a positive role model, work as a team to ensure staff are following protocols. Coordinate staff rotations, breaks, delegation of tasks, work assignments Demonstrate excellent customer service skills along with a professional and positive attitude when communicating with the public and customers. Provide support as an Instructor/Lifeguard, Aquatic Attendant, Cashier and/or Building Attendant and maintain certifications for those positions. Perform cash, instructional, lifeguarding and aquafit duties as required. Knowledgeable of city programs and policies. Responsible for securing facility before and after programs. Participate in training sessions. Demonstrate commitment to anti-racism, anti-oppression and human rights through practices and interactions with community partners, employees, and individuals and support programs and initiatives that reflect this commitment. Demonstrate commitment and adherence to Health and Safety legislation and programs; actively promote a culture of safety. Perform other tasks as assigned. Qualifications: One to two years' experience as an Instructor/Lifeguard Current Standard or Intermediate First Aid Certificate Current National Lifeguard Certificate Current Lifesaving Instructor Certificate Current LSS Swim Instructor Certificate Current Aquatic Supervisor Certificate Current Airway Management Completed Examiners Course Vulnerable Persons Police Screening (prior to the start of employment) Skills and Abilities: Ability to demonstrate good communication, high energy, enthusiasm and continued positive attitude. Ability to demonstrate interpersonal and customer service skills. Ability to work independently and as a member of a team. High level of comfort in fast paced public facing environments. Second language is an asset (please indicate on resume). Coaching experience recommended. Other Information: Updated qualifications include Standard or Intermediate First Aid (prior to the start of employment). Starting Wage: $19.50 per hour.

Responsible for the safety, supervision, and cleanliness of aquatic facilities while coordinating staff and programs. Ensures a safe experience for participants through lifeguarding, instruction, and professional customer service.

Requires one to two years of experience as an Instructor/Lifeguard and a variety of current certifications including National Lifeguard and Aquatic Supervisor. A Vulnerable Persons Police Screening is mandatory prior to employment.

• Customer servicePreferred
• TeamworkPreferred
• First AidPreferred
• Cash handlingPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Lifeguarding
• Swim Instruction
• Aquatic Supervision
• Customer Service
• First Aid
• Staff Coordination
• Facility Management
• Communication
• Teamwork
• Cash Handling

• Sports & Recreation
• Security & Safety
• Education
• Government & Public Sector
• Customer Service & Support

Minimum education

Professional degree

Minimum experience

0+ years

Apply by

Sep 19, 2026

Posting language

English

Working hours

40 hours per week